The City of Clear Lake Utility Billing Department is located at City Hall, 15 North 6th Street.  Office hours are Monday - Friday, 8:00 a.m.to 5:00 p.m.  The Utility bill includes charges for water, sewer, garbage/recycling, landfill, and stormwater utility.

Utility bills are mailed out the 1st working day of every month and are due on the 15th of the month. 

Any utility bill not paid by the 15th of the month will be deemed delinquent, a 10% penalty will be added, and a 12-day shut off notice will be sent.  If not paid by the shut off date, the water service will be disconnected for non-payment.  If water services is disconnected, the entire account balance must be paid along with a $20 (during normal business hours) or $35 (after normal business hours) reconnect charge to have the services reconnected.  Any property owner that receives 2 consecutive past due notices will be charged a deposit of $75.00.

New residents to Clear Lake should contact the Utility Billing Department at 641-357-5267 to initiate service.  A utility deposit of $75.00 is required of all residential and commercial rental properties. This deposit is required to establish service.

Meters are read usually between the 20th -26th day of the month, which may vary depending on weather, holidays, weekends, etc.

Utility Rates

    *rates effective July 1, 2012

Water - Zero Gallons to 1,500 Gallons           Minimum Bill	$7.78
Water - each additional 1,000 gallons (after 1,500 gallons)	$2.33 per thousand
Sewer - 38% of the dollar amount of the water (excluding tax)	Plus $1.23
Garbage - pick up once a week and recycling service twice a month	$9.54
Landfill	$2.16 per meter
Stormwater Utility	$2.22 - residential $4.44 - non-residential

View a sample City of Clear Lake Utility Bill.

Payment Options

• ACH - Monthly automatic withdrawal from your bank account initiated by us (not to be confused with online banking offered by your financial institution).  For more information or to apply, download the Utility Billing Auto Pay Form.
• ONLINE - Pay online via credit card or e-check (a service fee will be added.)
• MAIL - Payments may be mailed to City of Clear Lake, PO Box 185, Clear Lake, IA  50428.
• DROP BOX - Available 24/7, located on south side of City Hall, 15 N 6th St.
  
• IN PERSON - At City Hall, 15 N 6th St, Monday - Friday, 8 a.m. to 5 p.m.

To Begin Water Service

Contact the Utility Billing Clerk at Clear Lake City Hall.  Call 641-357-5267.  A utility deposit of $75 is required for all residential and commercial rental properties.  This deposit is required to establish service. 

Setting up Utilities

Water	Call the City of Clear Lake at 641-357-5267
Sewer	Call Clear Lake Sanitary District at 641-357-2019
Gas & Electricity	Call Alliant Energy at 800-255-4268
Cable	Call Mediacom at 800-332-0245 or Call CLTel at 641-357-2111
Satellite TV	Call Dish Network at 800-823-4929 or Call DirecTV at 888-777-2454
Phone	Call Mediacom at 800-332-0245 or Call CLTel at 641-357-2111

For additional comment or questions, please contact:

Erin Teeter (Utility Billing Clerk)
erin@cityofclearlake.com
641-357-5267